Terms & Conditions

  •  All goods remain the property of MCM House until paid for in full
  • Online orders require a 100% deposit. All Showroom orders require a 50% deposit (excluding Artwork & Rugs). 
  • Outstanding balance on goods must be paid in full prior to delivery. 
  • Lead times for orders may apply. 'Lead time' refers to a delivery estimate to our warehouse only. Lead time quotes are estimates only and could be subject to change. 
  • We do not refund, return or exchange if you change your mind or make a wrong selection (as supported by Australia Consumer Law)
  • Custom and made to measure orders cannot be amended or cancelled.
  • All custom / special ordered items are final sale and are not liable for return, refund or exchange
  • Orders with multiple lead times will be delivered together once all products are in stock
  • There will be differences in grain / colour from what you see in our showroom or on our website for both timber and fabric.
  • For technical reasons it is impossible to guarantee a perfect colour match between samples and stocked items. 
  • The natural timber products we use may ‘move’ over time.
  • Delivery fees are based on the expectation of reasonable access at delivery site. Further charges may be payable on delivery if access is not deemed reasonable.
  • Delivery times are approximate, and will be confirmed close to actual delivery
  • Warranties and T&Cs can be updated at any time without subject to notice

Express Sale Terms & Conditions

  • All standard Terms & Conditions above apply
  • Offer starts Monday 12th February and ends 19th February 11.59pm AEDT
  • All pieces are in stock or will be landing at our warehouse within the next 6 weeks. Please allow additional time on top of this for dispatch and shipping to your area
  • Discounts are based on stock availability and can be changed at any time
  • Lead times for orders may apply. 'Lead time' refers to a delivery estimate to our warehouse only. Due to high order volumes, lead time quotes are estimates only and could be subject to change.  If this affects your order, we will be in contact with you as soon as possible to notify of any changes
  • Prices are as marked
  • Offer excludes non MCM products, artworks and rugs
  • Discount price does not apply to current or past MCM House orders
  • Full payment including shipping is required to secure discounts. We are unable to hold stock
  • During busy sale periods, orders cannot be amended or cancelled once an order has been placed
  • There is no additional discount for Trade clients during this sale

    Discount Codes

    • All standard Terms & Conditions apply
    • Discount price does not apply to current or past MCM House orders
    • Discount codes cannot be used in conjunction with any other offer
    • Discount codes cannot be applied to sale items
    • Discounts can only be applied once per customer
    • Discount codes apply to MCM House products only. Excludes artwork, rugs, candles and skincare

    Mobile Terms of Service

    • By submitting our mobile sign up form, you consent to receive marketing text messages (e.g. promos, cart reminders) from MCM House. Msg & data rates may apply. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).