We are looking for full time and casual sales representatives to join the team as a brand ambassador for MCM House, Paddington.

About MCM House

Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.

The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.

The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.

Roles and Responsibilities

It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.

• Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
• Build and nurture client relationships with residential (end-user) clients.
• Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks. 
• Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
• Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
• Promptly follow up quotes/leads through all channels via phone call and email.
• Achieve sales budgets - both personal goals and supporting the broader team.
• Ensure all required activity is logged in the in-house CRM system.
• Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
• Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.

Our ideal candidate

MCM House is looking for a team player with an enthusiastic attitude and positive outlook that is process driven and has great attention-to-detail. Having experience in Retail (furniture specific) is a bonus. Have a friendly disposition and a customer-centric focus with an ability to problem-solve customer issues.

The role will require weekend work so availability across Saturdays and Sundays is a must. To apply, please email your resume to careers@mcmhouse.com.

We are looking for a full time sales representative to join the team as a brand ambassador for MCM House, South Yarra, Melbourne.

About MCM House

Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.

The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.

The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.

Roles and Responsibilities

It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.

• Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
• Build and nurture client relationships with residential (end-user) clients.
• Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks. 
• Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
• Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
• Promptly follow up quotes/leads through all channels via phone call and email.
• Achieve sales budgets - both personal goals and supporting the broader team.
• Ensure all required activity is logged in the in-house CRM system.
• Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
• Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.

The role will require weekend work so availability across Saturdays and Sundays is a must.

To apply, please email your resume to careers@mcmhouse.com.

Currently, we do not have any open roles available at our MCM House Brisbane Showroom. However, if you would like to send through an expression of interest, please email your resume to careers@mcmhouse.com.