Terms & Conditions

  • All goods remain the property of MCM House until paid for in full.
  • All orders require a 50% deposit. 
  • Outstanding balance on goods must be paid in full prior to delivery. 
  • Lead times for orders may apply. Lead time quotes are estimates only and could be subject to change. 
  • We do not refund, return or exchange if you change your mind or make a wrong selection (as supported by Australia Consumer Law)
  • Custom and made to measure orders cannot be amended or cancelled.
  • All custom / special ordered items are final sale and are not liable for return, refund or exchange
  • Orders with multiple lead times will be delivered together once all products are in stock
  • There will be differences in grain / colour from what you see in our showroom or on our website for both timber and fabric.
  • For technical reasons it is impossible to guarantee a perfect colour match between samples and stocked items. 
  • The natural timber products we use may ‘move’ over time.
  • Delivery fees are based on the expectation of reasonable access at delivery site. Further charges may be payable on delivery if access is not deemed reasonable.
  • Delivery times are approximate, and will be confirmed close to actual delivery.
  • Warranties and T&Cs can be updated at any time without subject to notice.

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