Terms and Conditions

Online and Showroom Terms & Conditions

  • All goods remain the property of MCM House until paid for in full
  • Online orders require a 100% deposit. When purchasing from our showroom, all orders require a 50% deposit (excluding Artwork & Rugs)
  • Outstanding balance on goods must be paid in full prior to delivery
  • Lead times for orders may apply. Lead time quotes are estimates only and could be subject to change
  • We do not refund, return or exchange if you change your mind or make a wrong selection (as supported by Australia Consumer Law)
  • Custom and made to measure orders cannot be amended or cancelled
  • Orders with multiple lead times will be delivered together once all products are in stock
  • There will be differences in grain / colour from what you see in our showroom for both timber and fabric
  • For technical reasons it is impossible to guarantee a perfect colour match between samples and stocked items
  • The natural timber products we use may ‘move’ over time
  • Delivery fees are based on the expectation of reasonable access at delivery site. Further charges may be payable on delivery if access is not deemed reasonable
  • Delivery times are approximate, and will be confirmed close to actual delivery
  • Warranties and T&Cs can be updated at any time without subject to notice

Sale

  • All standard Terms & Conditions apply
  • Prices are as marked
  • Sale offer applies to MCM House products only. Excludes artwork, rugs, candles and skincare. 
  • Discount price does not apply to current or past MCM House orders 
  • Full payment including shipping is required to secure the discount. We are unable to hold stock 
  • During busy sale periods, orders cannot be amended or cancelled once an order has been placed
  • There is no additional discount for Trade clients on sale items

Discount Codes

  • All standard Terms & Conditions apply
  • Discount price does not apply to current or past MCM House orders 
  • Discount codes cannot be used in conjunction with any other offer
  • Discounts can only be applied once per customer
  • Discount codes apply to MCM House products only. Excludes artwork, rugs, candles and skincare. 
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