200 x 300
|Material & Fabric Construction||
12 month limited warranty for domestic use
Occasionally loose yarn ends will rise above the pile surface. This is a characteristic of the type of weave, and all hand tufted rugs, not a manufacturing fault. The loose yarns can be carefully trimmed or pushed through. Piling can occur due to traffic, moving of furniture, vacuuming or other mechanical agitation. This can be carefully trimmed with scissors. Often new rugs begin to produce fluff as a result of loose fibres that remain in the rug after the manufacturing process. This is not a fault of the rug, but a standard characteristic of woollen rugs. With regular vacuuming this will reduce over time. Remove solids with a soft bristle brush, blot spills immediately; for hard-to-remove stains professional rug cleaning is recommended.Placing rugs in direct and continuous sunlight will cause them to fade. It is best to avoid placing a rug in direct sunlight if possible, and to regularly rotate your rug if sunlight is falling on one area of the rug. Fading will happen slowly over time, and this bleaching effect will permanently damage your rug. It occurs more obviously with darker coloured rugs and natural fibres. Try to rotate your rug often to ensure even wear. Be aware that some heavy furniture can mark and flatten the pile in rugs, causing irreversible damage. Some heavy or sharp-edged furniture pieces, or constant moving of furniture/chairs, will damage your rug.
MCM ship small decor items via Australia Post. Joe Covers will be shipped directly via DHL. Delivery will be calculated at the checkout based on your post code. You will be sent your tracking number once your order has been dispatched.
Our online store ships to Sydney, Melbourne and Brisbane Metro areas. Regional delivery areas include Byron Bay, Lennox Head and Ballina. Joe Covers can be shipped Australia Wide via DHL Express. Delivery charges are based on shipment location and total volume of your order. These fees are calculated at checkout. We offer free shipping on all online orders over $10,000.
Prior to placing your order, it is important that you consider where the items will be placed, and any potential delivery obstacles including entry ways and staircases. A return delivery charge will be applicable should delivery not be successful due to inadequate access. Please check our measuring guide here before confirming your order.
If the item has an enquire status or if you require shipping outside of these locations, please fill in the form on the product page or contact us here and our sales team will be in touch. For more delivery information click here