PRIVACY POLICY

POLICY

All goods remain the property of MCM House until paid for in full. Orders require 50% deposit. Made to measure orders cannot be cancelled. Outstanding balance on goods must be paid in full prior to delivery. Lead times quoted are estimates only. There may be slight variation in colour between samples and finished products. The natural timber products we use may ‘move’ over time. Delivery fees are based on the expectation of reasonable access at delivery site. Further charges may be payable on delivery if access is not deemed reasonable. Delivery times are approximate, and will be confirmed close to actual delivery.

WARRANTY

All workmanship is guaranteed for two years from the date of purchase. Fabrics are not covered by this warranty. Warranty does not cover damage caused by negligence, wilful damage, acts of God, misuse or failure to care properly for goods.
Freight charges and service calls made after goods have been signed for in good order may incur additional charges.

REFUND POLICY

MCM House does not refund for incorrect choice. MCM House is bound by the NSW Department of Fair Trading obligations for product exchange and refund in the case of any faults. Faulty products may be exchanged or refunded for store credit, within 7 days of purchase. A copy of original invoice is required for all refund, exchange and warranty repair requests.