Online and Showroom Terms & Conditions

• All goods remain the property of MCM House until paid for in full
• Online orders require a 100% deposit. When purchasing from our showroom, all orders require a 50% deposit (excluding Artwork & Rugs)
• Outstanding balance on goods must be paid in full prior to delivery
• Lead times for orders may apply. Lead time quotes are estimates only and could be subject to change
• We do not refund, return or exchange if you change your mind or make a wrong selection (as supported by Australia Consumer Law)
• Custom and made to measure orders cannot be amended or cancelled
• Orders with multiple lead times will be delivered together once all products are in stock
• There will be differences in grain / colour from what you see in our showroom for both timber and fabric
• For technical reasons it is impossible to guarantee a perfect colour match between samples and stocked items
• The natural timber products we use may ‘move’ over time
• Delivery fees are based on the expectation of reasonable access at delivery site. Further charges may be payable on delivery if access is not deemed reasonable
• Delivery times are approximate, and will be confirmed close to actual delivery
• Warranties and T&Cs can be updated at any time without subject to notice

Sale

• All standard Terms & Conditions apply
• Prices are as marked
• Sale offer applies to MCM House products only. Excludes artwork, rugs, candles and skincare. 
• Discount price does not apply to current or past MCM House orders 
• Full payment including shipping is required to secure the discount. We are unable to hold stock 
• During busy sale periods, orders cannot be amended or cancelled once an order has been placed
• There is no additional discount for Trade clients on sale items

Discount Codes

• All standard Terms & Conditions apply
• Discount price does not apply to current or past MCM House orders 
• Discount codes cannot be used in conjunction with any other offer
• Discounts can only be applied once per customer
• Discount codes apply to MCM House products only. Excludes artwork, rugs, candles and skincare.