Careers
Sydney
We are looking for a full time sales representative to join the team as a brand ambassador for MCM House, Paddington.
About MCM House
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
Roles and Responsibilities
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
- Build and nurture client relationships with residential (end-user) clients.
- Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks.
- Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
- Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
- Promptly follow up quotes/leads through all channels via phone call and email.
- Achieve sales budgets - both personal goals and supporting the broader team.
- Ensure all required activity is logged in the in-house CRM system.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.
Our ideal candidate
MCM House is looking for a team player with an enthusiastic attitude and positive outlook that is process driven and has great attention-to-detail. Having experience in Retail (furniture specific) is a bonus. Have a friendly disposition and a customer-centric focus with an ability to problem-solve customer issues.
The role will require weekend work so availability across Saturdays and Sundays is a must. To apply, please email your resume to careers@mcmhouse.com.
We are looking for a casual sales representative to join the team as a brand ambassador for MCM House, Paddington.
About MCM House
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
Roles and Responsibilities
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
- Build and nurture client relationships with residential (end-user) clients.
- Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks.
- Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
- Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
- Promptly follow up quotes/leads through all channels via phone call and email.
- Achieve sales budgets - both personal goals and supporting the broader team.
- Ensure all required activity is logged in the in-house CRM system.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.
Our ideal candidate
MCM House is looking for a team player with an enthusiastic attitude and positive outlook that is process driven and has great attention-to-detail. Having experience in Retail (furniture specific) is a bonus. Have a friendly disposition and a customer-centric focus with an ability to problem-solve customer issues.
The role will require weekend work so availability across Saturdays and Sundays is a must. To apply, please email your resume to careers@mcmhouse.com.
Melbourne
We are looking for a full time sales representative to join the team as a brand ambassador for MCM House, South Yarra, Melbourne.
About MCM House
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
Roles and Responsibilities
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
- Build and nurture client relationships with residential (end-user) clients.
- Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks.
- Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
- Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
- Promptly follow up quotes/leads through all channels via phone call and email.
- Achieve sales budgets - both personal goals and supporting the broader team.
- Ensure all required activity is logged in the in-house CRM system.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.
The role will require weekend work so availability across Saturdays and Sundays is a must.
To apply, please email your resume to careers@mcmhouse.com.
Brisbane
We are looking for an Assistant Store Manager to join the team as a brand ambassador for MCM House, Fortitude Valley, Brisbane.
About MCM House
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
Roles and Responsibilities
The Showroom Manager will be a true team leader with a natural hunger and drive for sales within the furniture and design industry. They are passionate and energetic, with exceptional time management and customer service skills. They should lead their team by example, mentoring and inspiring so they can achieve their goals.
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Mentor and manage a team of Sales Consultants within your dedicated Showroom.
- Hold weekly meetings with the sales team as a group, helping sales staff to achieve their personal and team sales targets per quarter.
- Collaborate with the Retail Performance Manager to implement systems and processes where you may see inefficiencies.
- Manage new and existing residential Architect and Interior Designer clients (trade clients), providing outstanding customer service to ensure client satisfaction and on-going business to grow our presence in this market.
- Build and nurture client relationships with residential clients (retail clients).
- Manage, maintain, and coordinate sales - from quoting to delivery to client’s home, and any after sales enquiries.
- Administration tasks include rostering the sales team, emailing clients, attending to client enquiries via our CRM platform, answering and transferring phone calls, processing orders –either in-person, over the phone, or via email.
- Promptly follow up all quotes/leads through all channels via phone call and email providing a premium level of customer service.
- Ensure all required activity is logged in the in-house CRM (Hubspot) and ERP (Netsuite).
- Ensure the showroom is always impeccably presented, and features key-selling furniture pieces from the MCM House range.
- Report weekly into the Retail Performance Manager to review sales, quotes, and any general business, whilst also discussing strategies to overcome any challenges or leverage any opportunities.
- Collaborate with the Group Sales Manager to implement sales training programs, ensuring your team are well trained and have access to all the education and information they need to sell with confidence.
- Collaborate with the head office team in weekly meetings on any learnings you see from the showroom floor (product related, warehouse & delivery, or other).
- Create and manage showroom transfers within Netsuite, ensuring stock integrity is accurate.
- Conduct quarterly showroom stock takes and work closely with the inventory manager to ensure physical stock is mirrored within our CRM system.
- Manage and fulfil store pick-ups for Sales Orders created within the Showroom by all sales staff.
Collaborating with the Group Sales Manager and Creative Manager, you will set the strategy on the display stock & VM, this will likely be a quarterly undertaking.
The role will require weekend work so availability across Saturdays and Sundays is a must.
To apply, please email your resume to careers@mcmhouse.com.
Byron Bay
We are looking for a casual sales representative to join the team as a brand ambassador for MCM House, Byron Bay.
About MCM House
Founded by Charles Hinckfuss, MCM House was born from a desire to create high quality, modern furniture that embodied the relaxed, coastal Australian lifestyle. Reflecting an appreciation for contemporary design, today our collections are honest, clean and classic - favouring high-quality textiles and a timeless appeal.
The MCM House philosophy centres around attainable luxury that allows you to create a space that truly represents your style and personality. The MCM aesthetic is curated with a grounding combination of natural elements including textured timber, soft linen, steel and stone.
The MCM lifestyle is relaxed, lived-in and effortlessly cool. Playing with proportions, textiles, textures, and periods, MCM House creates an energetic feel in any home. MCM House has a range that spans from furniture to lighting, textiles, rugs, décor and art from around the world, for you to create a canvas for everyday living.
Roles and Responsibilities
It is important to note that the scope of our MCM roles are constantly evolving, therefore each team member must be comfortable with change, however below are some of the main responsibilities we expect from this role currently.
- Manage new and existing residential clients, providing outstanding customer service to ensure client satisfaction and on-going business.
- Build and nurture client relationships with residential (end-user) clients.
- Manage, maintain and coordinate sales through from quoting to delivery process, this includes a “check-in” every 4 weeks.
- Administration tasks including emailing clients, attending to client enquiries via HubSpot, answering and transferring phone calls, processing orders both in person and over the phone/email.
- Ensure all HubSpot and email enquiries are responded to within 24 hours of enquiry date.
- Promptly follow up quotes/leads through all channels via phone call and email.
- Achieve sales budgets - both personal goals and supporting the broader team.
- Ensure all required activity is logged in the in-house CRM system.
- Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
- Ensure workplace is kept tidy at all times, this includes shared spaces i.e., kitchen, bathroom and work desks.
The role will require weekend work so availability across Saturdays and Sundays is a must.
To apply, please email your resume to careers@mcmhouse.com.
Expressions Of Interest
For all expressions of interest, please email your resume to careers@mcmhouse.com.